Dayne Sullivan

Senior Executive Director

Operations Executive with experience growing a company to $9M in revenue by focusing on business development, creative problem-solving, and team building. Expertise in project management with solid wins in complex event management projects in the United States and internationally. Passionate about listening to client needs, building rapport, and cultivating strategic vendor relationships to deliver quality service while controlling costs. Recognized for driving growth through challenging economic climates.

210-865-8573

dpssullivan@mac.com

Experience

June 2021 | Present

State of Texas Long Term Care Ombudsman

Resolves situations that arise regarding health, safety, welfare, and rights of individuals who live in Long-Term Care facilities such as nursing homes, board, and care and assisted living facilities, and other residential care communities. Advocates for the residents, help residents understand the Federal, State, Local, and Regulations of the State’s Laws. Helps promote quality of life and quality of care for anybody who lives in a nursing home or an assisted living facility.

February 1998 | Present

Sr. Executive Director

Led daily operations, including sales, marketing, budget management, forecasting, contract negotiations, procurement, cost analytics, vendor relations, client communications, logistics, staffing, compliance, and policy development. Oversaw more than 140 projects and events annually for domestic and international clients across all industries, managing budgets that averaged $1.25M per project, and ensuring high levels of client satisfaction. Managed a geographically diverse sales team, hiring and mentoring team members to promote professional growth and development.

May 2006 | January 2019

Managed Care Coordinator for a Resident in Memory Care

Developed a resident care plan to enhance daily living experience. Worked with staff to ensure compliance with federal and state guidelines and managed the resident’s financial data.

Results

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Grew the business to $8.7M in sales, earning national recognition for company success from Meeting Professionals International, and “Supplier of the Year” designation from multiple clients.

Skillfully managed a complex $1.25M renovation project of a 1908 Historical Building, completing the project seven months ahead of schedule and 13.75% under budget.

Implemented improved procedures to reduce costs resulting in a profitable event. Led the project again the following year, increasing attendance by 200% and fundraising profits by 1,200%.

Expertise

  • Operations Management

  • Strategic Planning

  • Business Development

  • Team Leadership

  • Agile Methodologies

  • Vendor Relations

  • Policies & Procedures

  • Budget Management

  • Project Management

  • P&L Ownership

  • Sales & Marketing

  • Talent Development

Education

Master of Business Administration
(MBA) Healthcare Management

Bachelor of Medical Science
(BMedSci)

Project Management Training
Project Management Academy

Assisted Living Manager Certificate
CHA

State Long-Term Care Certified
Ombudsman